Privacy Policy

At Avinyakoonj – Premium Clothing Essentials, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, or services in India and abroad.

1. Who We Are

Avinyakoonj is a premium clothing and lifestyle brand dedicated to offering timeless, elegant, and high-quality wardrobe essentials. We operate in compliance with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other global standards where required.

2. What Data We Collect

We collect the following categories of personal data when you visit our website, shop with us, or connect with our team:

Identity Data: Name, age, gender (optional).

Contact Data: Email, phone number, billing and shipping address.

Payment Data: Cardholder name, masked card details, UPI/NetBanking details (processed securely via trusted gateways).

Technical Data: IP address, device type, browser version, cookies, and browsing behaviour.

Preference Data: Clothing sizes, style preferences, and wishlist items (optional, for personalized recommendations).

3. How We Use Your Data

Your personal data is used to:

Process and deliver your orders.

Customize shopping experiences and recommend clothing suited to your preferences.

Provide customer support and respond to queries.

Send updates, promotional offers, and newsletters (only if you opt-in).

Comply with applicable legal, accounting, and tax obligations.

4. Legal Basis for Processing

We process your information based on:

Your consent (e.g., for newsletters or marketing).

Performance of a contract (e.g., to deliver your orders).

Legal obligations (e.g., financial compliance, taxation).

Legitimate interest (e.g., fraud prevention, service improvement).

5. Who We Share Your Data With

We respect your privacy and never sell your personal data. We may share it only with:

Logistics Partners (e.g., courier services) to deliver your products.

Payment Gateways (e.g., Razorpay, PayU) for secure transactions.

Marketing Platforms (e.g., Google, Meta) for targeted promotions (with consent).

Regulatory Authorities when legally required.

6. Cross-Border Data Transfers

Some third-party partners may process your information outside India. In such cases, we ensure your data is protected under standard contractual safeguards and international data protection best practices.

7. Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction, updates, or deletion.

Withdraw consent at any time.

Opt-out of marketing communications.

File a complaint with the relevant authority if you believe your rights are violated.

8. Data Retention

We retain your information only as long as necessary:

Order & transaction records: up to 7 years (as per Indian tax/commercial law).

Marketing data: until you unsubscribe or withdraw consent.

Browsing data: anonymized after 12 months.

9. Security

We implement strict technical and organizational measures including SSL encryption, firewalls, secure servers, and restricted access controls to protect your data from unauthorized access, loss, or misuse.

10. Minors’ Privacy

Our website and services are intended for individuals 18 years and above. We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updates will be posted on our website with the revised effective date. Continued use of our services implies acceptance of the updated policy.

📧 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: sales@avinyakoonj.com